FAQS:

  • Lead time is determined by the order, a lead time is provided after receiving your quote. Custom orders require a minimum of 8 weeks (2 months) post sample approval.
  • Cut and sew orders take time - we use a high end/delicate production process. We are not a screen print shop! :)
  • Custom orders with Sunkissedcoconut tags: 50 unit minimum.
  • Custom orders with private labeling : 150 unit minimum.
  • Once a deposit is made, Custom Cut and Sew orders cannot be cancelled.
  • 20% deposit of your order total is required before starting the sample process. If you cancel your order this cannot be refunded.
  • If you send us a design that is copyrighted by another company and we are unaware of this, you must accept the repercussions if that company takes action.
  • Customers are responsible for any artwork submitted and used.
  • Customer shipping accounts are not accepted. Shipping is based on weight and distance, and is applied to the final invoice total.
  • There are no returns for these orders. 
  • All sales are final. Once a deposit has been paid, the order cannot be edited, canceled, or modified. 
  • 8 weeks (2 months) production is not a guarantee, orders are subject to take longer than expected

By creating custom item designs via faire, fashiongo, our website, or tradeshows, you agree to our terms & conditions stated above.

Ready to bring your brand to the next level? Start the sample process by emailing  wholesale@sunkissedcoconut.com